Privacy Policy

1. Introduction & Scope

PrecisionMart.in ("PrecisionMart", "we", "our", or "us") is an industrial automation products supply and engineering services venture of Precision Power Solution. We respect your privacy and are committed to protecting the business and technical information you share with us.

This Privacy Policy explains the nature of information we collect through our website (precisionmart.in), our quotation request forms, direct communications (including email, phone, and WhatsApp), and how that information is utilized in our day-to-day B2B operations.

2. Information We Collect

We collect only the information necessary to provide commercial quotations, evaluate repair feasibility, arrange component shipments, and provide technical automation assistance. This information is submitted voluntarily by you and includes:

• Commercial & Contact Information: Your name, business/company name, plant location, corporate email address, and telephone or WhatsApp contact number.
• Technical & Equipment Data: Make, model, part number, rating (kW/HP), fault descriptions, error codes, machine drawings, or single line diagrams voluntarily shared to evaluate repair, retrofit, or replacement options.
• Billing & Shipping Information: Company billing address, shipping destination, and Goods and Services Tax Identification Number (GSTIN) provided for commercial invoicing and freight dispatch.
• Technical Server Logs: Standard non-identifying server logs (such as IP address, browser type, referral URLs, and access timestamps) generated automatically for system security, anti-abuse monitoring, and server performance diagnostics.

3. How We Use Collected Information

Information collected by PrecisionMart is used solely for legitimate industrial business purposes, including:

• Generating accurate commercial quotations and engineering proposals.
• Assessing equipment condition, diagnosing drive fault codes, and planning bench repairs or retrofitting work.
• Coordinating logistics for component delivery, pickup of repair units, and on-site engineering visits.
• Communicating order status, repair milestones, and warranty service records.
• Complying with statutory taxation, accounting, and commercial regulatory requirements under Indian law.

We do NOT sell, rent, lease, or monetize your contact details or technical data to any third-party marketing brokers or advertising networks.

4. Data Sharing & Third-Party Disclosure

We share information only under strict operational conditions required to fulfill your requests:

• Logistics & Freight Partners: Trusted third-party courier, freight, or transport operators are provided shipping addresses and contact phone numbers solely for the physical pickup and delivery of industrial drives, panels, and replacement parts.
• Statutory & Legal Requirements: We may disclose information where required by applicable law, governmental tax authorities, or formal judicial process.

5. WhatsApp Communication Protocol

For rapid technical coordination, our website provides optional click-to-chat links directing to WhatsApp. When you initiate a conversation via WhatsApp, your phone number and chat history are subject to the security, privacy terms, and encryption policies of WhatsApp (Meta Platforms, Inc.). Information voluntarily shared over WhatsApp is handled by our technical staff with the same confidentiality as email inquiries.

6. Cookies & Tracking Technologies

PrecisionMart.in utilizes minimal, essential first-party cookies necessary for website functionality, security tokens, and form processing. We do not use intrusive third-party behavioral tracking cookies, cross-site trackers, or advertising pixels.

7. Data Security & Storage

We implement reasonable physical, technical, and administrative measures to safeguard commercial inquiries and technical data against unauthorized access, loss, or disclosure. Server interactions use SSL/TLS encryption. However, no data transmission over the Internet can be guaranteed 100% secure, and clients share technical specifications at their own discretion.

8. Retention of Information

Inquiry and quotation records are retained for as long as necessary to support the commercial relationship, service history, equipment warranty reference, or as mandated by applicable commercial and tax regulations under Indian law.

9. Client Rights & Contact Information

You have the right to request access to the contact details we hold regarding your business, or request correction or deletion of your contact records, subject to statutory retention obligations. To exercise these rights or raise inquiries regarding this policy, please contact:

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect evolving operational or regulatory requirements. Any modifications will be posted on this page with an updated revision date.